When you place an order with Uniform Australia Online Store, we immediately email you the Order confirmation. If you further need to contact us regarding your order please email us with the order number to firstname.lastname@example.org
Without Embroidery or Screen-printing: 3 - 7 working days from receipt of payment for the order if the item is in stock. Incase if there is any back order, we will contact you and let you know. If you are in a hurry to have them or need them before a certain date, please always let us know, so that we can work with you to meet your deadline.
With Embroidery or Screen-printing: Approximately 2-3 weeks from receipt of a written order, signed artwork approval and receipt of deposit for the order with logo. However, if your order is for a specific event or need early delivery please let us know your deadline at the time of order confirmation. Delivery is subject to sighting artwork and stock availability at the time of ordering.
Uniform Australia online delivers Australia wide: Minimum freight and handle fee is $15.00.
Free Shipping: Free shipping offer is applied at checkout for purchases over $700.Free delivery promotion is valid for Australian standard ground shipping within the Australian mainland and Tasmania.
A signature may be required on delivery, so please provide a delivery address where someone will be available to receive your goods. A work address is often a good option. If no one is available to sign for the goods, the parcel will be delivered to your local post office for pick up.
Purchasers wishing to return goods should contact Uniform Australia Online and request a Return Authorization number. Only goods specified on the Return Authorization may be returned.
CUSTOM MADE OR DECORATED* ORDER ITEMS CANNOT BE RETURNED AFTER FINAL ARTWORK APPROVAL AND PRODUCTION, UNLESS IT’S OUR PRODUCTION ERROR.
Custom made, or decorated* order items may not be returned. Once the Custom made, or decorated* order items are ordered & art work approved it cannot be cancelled by the purchaser. Please contact us immediately if you receive the product with error or mistake.
*Embroiderd, screen-printed, sublimated, vinyl etc
All returns for incorrect ordering must be within 7 days from the date of delivery. Returns after this date will be considered, but not necessarily honoured.